My shops rent expired while the server was down.

Home Forums Server Support Help Request Ticket My shops rent expired while the server was down.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #52438
    ap3322
    Member
    • Topics: 1
    • Replies: 8
    • Total: 9

    Hi my username is ap3322 and today on August the 1st my shops rent expired. Unfortunately, I was unable to extend it due to the server being offline. I tried to extend the rent yesterday and was unable to. I tried again today and the server was still down. My shop was shop 24 at warp shop3.  Is there any way that I could get my shop back? Or at least get compensation for the items that were lost while the server was down. Thanks for your help- ap3322.

    #52439
    ap3322
    Member
    • Topics: 1
    • Replies: 8
    • Total: 9
    #52441
    iOdiwanKenobi
    Member
    • Topics: 60
    • Replies: 797
    • Total: 857
    • ★★★★★★

    That’s annoying

    Ironic

    #52478
    Xeron
    Blocked
    • Topics: 94
    • Replies: 650
    • Total: 744
    • ★★★★★★

    Yeah, that’s really annoying. Your best person to go to with this issue is MrBlubeardedYeti when he comes online. Gods is away on holiday for a bit, so he will be unable to help with this 🙁
    The timing was just really unlucky

    « Build Team leader »
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    Crew History: Red Lotus, 0utlaws, Ottoman Empire, Xenon Empire, The Xanthian Order, The Asylum, Xenia
    @Xeron

    #52552
    ap3322
    Member
    • Topics: 1
    • Replies: 8
    • Total: 9
    #52553
    GodsDead
    Keymaster
    • Topics: 794
    • Replies: 3343
    • Total: 4137
    • ★★★★★★★★

    Yes! There should be a way, let me see If I can restore it now (Im restoring bits that got destroyed when Worldguard went down) and I happen to have a backup from 10 days ago!

    Edit: I re-assigned you as the owner, so its rented for 14 days, I also went through all the server backups for the last 10 days, I restored the backup from 2017 07 30 and this populated some chests in your basement! you will need to remake your signs, as they all restored blank (Good job world edit)

    Resolved!

    #52693
    ap3322
    Member
    • Topics: 1
    • Replies: 8
    • Total: 9

    unfortunately none of the chests have anything in them? Maybe the chests didn’t repopulate? I don’t know how but only the chests regenerated, not the stuff in them.


    @godsdead

    #52742
    GodsDead
    Keymaster
    • Topics: 794
    • Replies: 3343
    • Total: 4137
    • ★★★★★★★★

    unfortunately none of the chests have anything in them? Maybe the chests didn’t repopulate? I don’t know how but only the chests regenerated, not the stuff in them. @godsdead

    Wow this is a very late reply, you are out of time, the backups have rotated and I’m not downloading 5GB file for one shop.

    I both restored the shop to the previous date of the crash, if you didnt have anything inside the chests when the crash happened, then whatever you did to your shop the items were removed before the crash.

    Oh and thanks for the free rent! Or not.

    Closed.

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