Staff are going insane, we need your help to build a FAQ
- This topic has 8 replies, 7 voices, and was last updated 8 years, 8 months ago by
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What’s a FAQ?
That should have really been the title, because that’s all we get, Frequently asked Questions.
Even with extensive information on the website/Commands like /info /claims /howtoplay/A book they spawn with a MOTD and god damn signs. All we get are questions and requests 24/7.
So lets try this, we have a Wiki, anyone can edit a wiki, lets answer all those frequently asked questions, Create an account with your minecraft username so they I can see who has created content and pay you back in-game with gifts based on how helpful the information is, Even if you just fix grammar and re-word sections that is being helpful.
Why do I need the community to build this? Because staff are all tied up 24/7 helping players with answering questions and filling out requests, which may I also remind you should never be requested in-game, but posted on the forums http://piratemc.com/forums/server-support/support-tickets/
Once this is built to a decent standard, we can then update in-game information to match it, and create a shortcut URL to get to it /faq and look into chat replacement text like #faq to post links and by this time I should have hopefully found out how to whitelist URLS.
GodsDead this (For-Asking-Questions) PirateMC wiki page will do no good for help answering questions. This is because most people who are asking these questions are noobs/Deckhands. And If I just joined the server I wouldn’t know we had a website or a wiki. I personally dint know we had a wiki until Cadet-Sailor. This is my suggestion put yours in the comments. I think we should put the Wiki page right after all the /ships and /cannons and /gates /bridges etc… Have any questions? Visit http://wiki.piratemc.com/Faq for direct answers from our players. Aka-Ye Have any Qyestions? Visit http://wiki.piratemc.com/Faq yarg direct answers from our scurvy swashbucklers
This is just my idea put yours below =D
Emperor of Rohan
I think its not that they have nothing to get information from, because there are many ways to get your answer (website, bible, commands,..) but i think its more that they just dont want to read through those commands and text, because asking players is easier and most new players dont use the website but i hope this faq helps, so do you want us to come up with more FAQs?
We can still use this information that is asked by players that do ask for anything on it! It means we can give them a quick answer, by doing like #faq1 and ill link to that one on the wiki page!
How would you suggest dealing with those types of requests?
As a heads up we already have a good start on a Getting Started Guide
http://wiki.piratemc.com/Getting_Started
The homepage lists in order some of the most informal topics
Maybe the Getting Stated Guide needs to follow on like a tutorial within itself
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