I cant take it. I have been lagged out of the server to many times to say. I cant eat food, because when I start to eat, it never ends. I cant open crafting tables, or chests, or interact with villagers. Every two steps I take, I get disconnected because the server times out. And I know that there are loads of others experiencing it to. I don’t know what the problem is, but it needs to be fixed. PLEASE! I want to build a house!

First off, this is a new host so were still testing, I literally yesterday paid for next months hosting with them, I should have checked the forums before doing this.
Its a BIG task moving servers, were talking 24-48 hours to upload just the map, before anything and everything else.
Lag could be anything, if you want to be helpful GIVE INFORMATION, I cannot pinpoint a problem with just moaning, Its just me that runs/pays/manages the server and website.
How many players were online?
Minecraft is a fickle beast to keep running smooth, especially since the move form 1.6.2 to 1.6.4 doubled the resources needed, Lag can be caused by many things including, World too big/too many worlds, too many players, too many plugins, location of server from player, Internet connection, hardware inadequacies, Bukkit is just a piece of shit and dies for no apparent reason without a warning and no way to find out why, sometimes It just gets bogged down and needs a restart (which I just did).
I cannot see whats going on the hosts end, or how they have things setup, I have emailed a complaint and am waiting for a response, because our last host at the very least managed to run everything smooth with no lagg.
It could even be entities that were spawned in the world that caused problems.

Im pretty sure its the host though, I was on a smaller plan with our last host and they managed to run everything fine lag free, Its really not easy to troubleshoot this, as its trail and error.

My Ticket Response was useless.

Hello Tom,

Our servers are higher powered than most Minecraft Server Hosting companies. We can assure that we will do anything to help our customers as much as possible.

I could move your server to Amsterdam if you wish, however, the IP will change and it is essentials that you make a backup of all of your server files in case of emergency.

I get a decent connection though?

ok so have been playin half hour or so, jut me, not mining and no lag, then a small amount thennothing, while having a browse over live map i see it says i quit, go back onto minecraft and see this.

Internal Exception: java.net.socketTimeoutException: read time out

i get this alot, and when others are on it kicks everyone at the same time for no apparent reason.

Could this be a DNS issue? Who here uses mc.piratemc.com and who uses the ip?

thats the same one i got tom, and the reason that you get kicked when sailing is that it thinks your flying as your moving at a good speed and not walking.