Support Tickets Forum

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  • #1846
    GodsDead
    Keymaster
    • Topics: 794
    • Replies: 3344
    • Total: 4138
    • ★★★★★★★★

    We have a new forum specifically for Support Tickets. (Where this thread is)

    What are support tickets?
    Support tickets are a way to track issues and bugs on the server, Not drama.

    Ticket’s will need to be formatted properly to quickly distinguish between its purpose by using a title tag (below).
    A ticket is a new thread created in the forum, if there is a universal issue, please check first to make sure it hasnt already been created.
    Do not create multipul ticket threads for a crashed server.

    What needs to be induced in a support ticket?
    Topic Title
    [bug] / [request] / [permissions] / [host] / [claims] / [plugin] / [rank] / [crash] – Subject

    Content

    • Brief Overview paragraph of the ticket.
    • Detailed Information.
    • Who this effects

    Topic Tags
    Same as Topic title tag, without the brackets, these can be separated by commas.

    You can see I have tagged this post on the top right of the forum thread next to the breadcrumb navigation titled “Tagged”, This lets me search for all threads tagged with that category.

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