My Captain rank time just ran out, so I started to finally rank up but found I was unable to do to my Helmsman rank. So, I temporarily moved my Discord Booster to another server so that I would be able to rank. However, instead of removing my donator/higher-than-player rank and allowing me to use the rank system, I was instead set as a Lieutenant with no timeout.

Attached is a screenshot of my current rank of lieutenant/gunner with no timeout set.