Support tickets are sent to the moderation and administration team directly as a ticket, these are not public and between you and the moderation & administration team.

You can view your existing tickets from the support page.

Before you submit a ticket

  • Read the Guides. Our extensive guides will cover most aspects of PirateCraft.
  • Read our Information pages
  • Ask for community support in our Discord.
  • Request community support in our Forums.

If none of these resources resolves your issue please create a ticket to request support from staff and be patient for a reply.

Replies can take multiple days, please do not be impatient or rude.

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